FAQ

What type of apartments are available?

LUX13 Apartments offers 1, 2, 3 and 4 bedroom floor plans. With 12 different options to choose from, ask your leasing specialist which floor plan may work best for you based on what you are looking for in your new apartment home.

How close is the community to UF's campus?

We are located within biking and walking distance, 1.5 miles from UF’s campus. You also quickly grab the RTS bus on routes 8.

How close is the community to Santa Fe's campus?

We are less than 15 minutes from Santa Fe, 7.7 miles. You also quickly grab the RTS bus on route 8.

When is rent due?

Rent is due on the 1st of each month, including August for lease start date.  Online rental payments through the Resident Portal App can be automatically set up.

When is move-in day?

Please call our office for move in and move out dates.

What is your pet policy?

We are pet friendly in select floorplans with no breed restrictions up to 80 lbs. The pet fee is $350 per pet, and pet rent is $45/monthly per pet. We do not roommate match with pets.

Do you allow subletting?

Yes. However, the resident will be responsible for finding his/her own sublet. Once someone has agreed to take over the lease, both parties will work with the leasing team to complete any necessary paperwork.

Can my child pick their roommate?

It is not necessary to lease the apartment with other roommates. However, we are more than willing to accommodate those that already have roommates in mind. Roommate matching forms will be completed at the time of application. Our roommate-matching survey is used to best place each resident with another person that has the same interests based on his/her answers provided.

Do you allow co-ed apartments?

Our policy is to only place residents with those of the same sex, unless the apartment is fully leased with individuals who have a written agreement of the living situation they prefer.

What if my child doesn't get along with his/her new roommates?

We suggest that the roommates have a discussion of boundaries immediately after moving in, even if they have known them for a long time. This will help with establishing guidelines for living together. We ask that roommates attempt to talk about any issues within the household prior to contacting the leasing office. If they are unable to resolve, the leasing team may be able to assist with the outcome on a case-by-case basis.
 

Do you offer furniture packages?

Yes, we do offer furniture packages! For our 2 and 3 bedroom apartment homes, there will be an additional $45- $55 monthly charge. All of our 4 bedroom apartment homes have the furniture included in the rental price. 
 

What size is the bed provided in the furniture package?

We offer size FULL mattresses in all of our furniture packages. 

Do I have to pay for parking?

No. Parking is first come-first served and each resident will receive a decal for resident parking.
 

What does all-inclusive living mean?

Each lease agreement will include all appliances will including full-size washer and dryer. We also include internet, parking, 24-hr emergency maintenance, trash collection, recycling, and pest control. Utilities is an additional monthly charge you will be responsible for.
 

What utilities are my responsibility?

LUX13 is a direct bill community, so all utilities, including electric, water, and sewer, will be billed directly to your account and  will be responsible for paying their entire utility package each month, in addition to monthly rent.
 

What number do I call for an emergency work order?

If you have an emergency outside of business hours, please call 352-374-3866. Our call center will dispatch you to a technician on-call.